This unit equipped me with the skills to operate a computer effectively and support end users. I learned how to boot, manage, and shut down systems, operate basic software, and use Microsoft Office Packages (Word, Excel, PowerPoint).
This unit equipped me with the skills to operate a computer effectively and support end users. I learned how to boot, manage, and shut down systems, operate basic software, and use Microsoft Office Packages (Word, Excel, PowerPoint).
I now feel confident in performing user-level support tasks and working in an ICT environment.
Microsoft Word – Typing & Formatting
Microsoft Excel – Basic Data Entry
Microsoft PowerPoint – Presentations
File Management, Saving, and Printing
Handling external devices and system interfaces
Typing and formatting professional documents
Using spreadsheets for simple calculations and tables
Designing and presenting slides using PowerPoint
Performing user-level troubleshooting